If you have questions or concerns regarding this statement, you can contact us at +8801833323578 or email us at email@example.com.
The policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by kraft.com.bd or to the people who are not engaged, employed or managed by kraft.com.bd.
Through this document, we wish to make you:
Information that may be collected from you?
kraft.com.bd contains the details you provided on registration and information we learn about you from your use of our service and your visits to our website and other websites accessible from them.
Kindly note that kraft.com.bd does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secure payment page and securely transmitted to your card issuer to obtain an authorization decision via a fast payment gateway service https://www.sslcommerz.com/ (SSL. During the purchase process or after that, karft.com.bd have no access to or store your complete card account information.
We may collect additional information about your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, enabling us to improve our service. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from "cookies" sent to your browser from web server cookies stored on your hard drive, including but not limited to:
While you are transacting on our website, personally identifiable information collected about you may include your:
We may also collect the following information:
When / How do we collect the information?
We will collect anonymous traffic information from you when you visit our website.
We collect personally identifiable information from you when you register with us or transact as a guest. During registration, you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, postal code, mobile number, occupation, interests etc.). Upon registration, users may receive communications from kraft.com.bd (e.g. newsletters, updates). Even when you transact as a guest, we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, postal code, mobile number etc.).
We use this information to contact you about your services on our website and the services you have expressed interest in.
When you purchase a product or service from us, we request personally identifiable information from you on our order form to fulfil your requested service. You must provide contact information (such as name, email, and shipping address).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can offer you a more personalized experience on our website.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting them to visit the website. Kraft.com.bd does store this information, and the information is used for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
We are the sole owners of your information collected by us at different points on our website.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest checks out, online survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
The website contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.
We may, at certain times, make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use, and you should exercise caution while revealing your personal information to anyone.
Use a bulletin board or chat room on this website. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
How is the information used?
We use your contact information to send you:
Note: We send users updates upon registration and updates regarding their order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
We use anonymous traffic information to:
Who do we share your information with?
We do not share or rent your information with third parties except our agents and alliance partners.
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfil orders and credit/debit card processing companies to process the payment for goods and services ordered from the kraft.com.bd website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
We will share your information with our alliance partners who work with us or on our behalf to help provide you with the services. An alliance partner is an individual who owns and manages (wholly or part of) online content on their websites powered by kraft.com.bd.
We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.
We do not rent, sell or share your personal information, and we will not disclose any of your personally identifiable information to any other third parties unless:
We have your permission to provide the products or services you've requested. We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and comply with a judicial proceeding, court order, or legal process served on our websites.
We share your information with advertisers on an aggregate basis only. The security of your personal information and email address is essential to us. When you enter sensitive information (such as credit/debit card number) on our acquiring bank's system or order forms, they encrypt that information using a secure payment gateway service https://www.sslcommerz.com/ (SSL). To learn more about SSL, follow this link https://www.sslcommerz.com/.
We follow generally accepted industry standards to protect the personal information and email address submitted to us during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at: email@example.com.
What choices are available to you regarding the collection, use and distribution of your information?
You can accept or decline the cookies. All customizable websites require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies or to reject cookies, go to http://www.cookiecentral.com/
We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your Internet browser "help" file. Reference for cookies can be found at http://www.cookiecentral.com/.
We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to keep your username and interests, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our website.
If you reject cookies, you may still use our website, but your ability to use some of our Websites will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when transact as a guest or add items to a shopping bag). A cookie cannot read data off your hard drive.
Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, tailor our website to our customers' interests, measure traffic within our website, and let advertisers know the geographic locations from where our visitors come.
Voluntary disclosure of information.
Supplying personally identifiable information is entirely voluntary. You are not required to register with us to use our websites. However, we offer some services only to visitors who do register:
You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. kraft.com.bd reserves the right to send you particular service-related communication considered to be a part of your kraft.com.bd account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
We provide you with the opportunity to opt out of having your email address used for specific purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by selecting your preferences in "My Account". If you still face any issues, you may contact us at +8801833323578 or email us at firstname.lastname@example.org.
If your personally identifiable information or email address changes, or you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Service at email@example.com.
Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in the archive on our servers even after your account's deletion or termination.
Suppose we plan to use your personally identifiable information for any commercial purposes. In that case, we will notify you when we collect that information and allow you to opt-out of having your information used for those purposes.
What security procedures are in place to protect information from loss, misuse or alteration?
We will verify your identity before granting access or changing your personally-identifying information to protect your privacy and security. If you have registered your profile on kraft.com.bd, your kraft.com.bd ID and Password must access your profile information.
To protect against the loss, misuse, and alteration of the information under our control, we have appropriate physical, electronic, and managerial procedures in place. For example, our servers are accessible only to authorized personnel. Your information is shared with respective personnel on a need-to-know basis to complete the transaction and provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made through the Internet cannot be made secure. By using this website, you agree that Kraft. will have no liability for disclosing your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at firstname.lastname@example.org.
All information gathered on kraft.com.bd is securely stored within the kraft.com.bd controlled database. The database is stored on servers secured behind a firewall; server access is password-protected and strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet, and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.
How can you correct inaccuracies in the information?
To correct or update any information you have provided, our websites allow you to do it online.
We reserve the right to change or update this policy (subject to any changes in prevailing laws, statutory regulatory orders, any Government order or any changes in our business policy etc.) at any time by placing a prominent notice on our website. Such modifications shall be effective immediately upon posting to this website.